Version Support Policy

At Time by Ping, we are continuously improving our products to deliver the best Time Automation software in the world.

We release new builds of our software approximately every month.

We recommend firms upgrade their timekeepers to the latest version in order to take advantage of bug fixes and features, and at least once per quarter.

To maintain our upgrade cycles, we retire software versions in the following manner:

  • After 6 months, we end support for a release meaning support requests will be directed to upgrade to a newer version.
  • After 12 months, we end service for a release meaning the software will not be accessible.

Release and Status

 Version  Released  Release Notes  Status  End of   support  End of   service
 R44  APR 2022 R44 release notes  Available  OCT 2022  APR 2023
 R43  MAR 2022 R43 release notes  Available  SEP 2022  MAR 2023
 R42  FEB 2022 R42 release notes  Available  AUG 2022  FEB 2023
 R41  JAN 2022 R41 release notes  Available  JUN 2022  JAN 2023
 R40  DEC 2021 R40 release notes  No Support  MAY 2022  DEC 2022
 R39  NOV 2021 R39 release notes  No Support  APR 2022  NOV 2022
 R38  OCT 2021 R38 release notes  No Support  MAR 2022  OCT 2022
 R37  SEP 2021    No Support  FEB 2022  SEP 2022
 R36  AUG 2021 R36 release notes  No Support  JAN 2022  AUG 2022

 

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